Lae/app/Models/WorkOrder/WorkOrder.php

<?php

namespace App\Models\WorkOrder;

use App\Exceptions\CommonException;
use App\Jobs\WorkOrder\WorkOrder as WorkOrderJob;
use App\Models\Host;
use App\Models\Module;
use App\Models\User;
use GeneaLabs\LaravelModelCaching\Traits\Cachable;
use Illuminate\Database\Eloquent\Model;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Notifications\Notifiable;

class WorkOrder extends Model
{
    use Cachable, Notifiable;

    protected $table = 'work_orders';

    protected $fillable = [
        'title',
        'content',
        'host_id',
        'user_id',
        'module_id',
        'status',
        'notify',
    ];

    protected $hidden = [
        'ip',
    ];

    protected $casts = [
        'notify' => 'boolean',
    ];

    protected array $orderBy = [
        'closed' => 'desc',
        'created_at' => 'desc',
    ];

    public function scopeThisModule($query)
    {
        return $query->where('module_id', auth('module')->id());
    }

    public function scopeThisUser($query)
    {
        return $query->where('user_id', auth()->id());
    }

    public function user(): BelongsTo
    {
        return $this->belongsTo(User::class);
    }

    public function replies(): HasMany
    {
        return $this->hasMany(Reply::class);
    }

    public function host(): BelongsTo
    {
        return $this->belongsTo(Host::class);
    }

    public function module(): BelongsTo
    {
        return $this->belongsTo(Module::class);
    }

    public function isFailure(): bool
    {
        return $this->status === 'pending' || $this->status === 'error';
    }

    public function isOpen(): bool
    {
        return $this->status !== 'closed' && $this->status !== 'error' && $this->status !== 'pending';
    }

    public function isClosed(): bool
    {
        return $this->status === 'closed';
    }

    public function markAsRead(): bool
    {
        if (! $this->isWaitingForResponse()) {
            return false;
        }

        if (auth('admin')->check() && $this->status !== 'replied') {
            $this->status = 'read';
        } elseif (
            auth('sanctum')->check()
            &&
            $this->status !== 'user_replied'
        ) {
            $this->status = 'user_read';
        }

        // if status is dirty, save it
        if ($this->isDirty('status')) {
            $this->save();
        }

        return true;
    }

    public function isWaitingForResponse(): bool
    {
        return $this->status === 'replied' || $this->status === 'user_replied';
    }

    /**
     * @throws CommonException
     */
    public function safeDelete(): bool
    {
        if ($this->status == 'pending') {
            throw new CommonException('工单状态是 pending，无法删除');
        }

        if ($this->isPlatform()) {
            $this->delete();
        } else {
            dispatch(new WorkOrderJob($this, 'delete'));
        }

        return true;
    }

    public function isPlatform(): bool
    {
        return $this->module_id === null && $this->host_id === null;
    }

    public function routeNotificationForMail(): array
    {
        $user = $this->user;

        return [$user->email => $user->name];
    }

    public function getWecomKeyAttribute(): string
    {
        return $this->module?->wecom_key ?? config('settings.wecom.robot_hook.default');
    }
}