classification_prompt="""You are given the title and the body of an article below. Please determine the type of the article.\n### Title: Great White Whale\n\n### Body: Great White Whale is the debut album by the Canadian rock band Secret and Whisper. The album was in the works for about a year and was released on February 12 2008. A music video was shot in Pittsburgh for the album's first single XOXOXO. The album reached number 17 on iTunes's top 100 albums in its first week on sale.\n\n### Article Type:"""
prompt="""Consider the case of a customer contacting the support center.\nThe term "task type" refers to the reason for why the customer contacted support.\n\n### The possible task types are: ### \n- replace card\n- transfer money\n- check balance\n- order checks\n- pay bill\n- reset password\n- schedule appointment\n- get branch hours\n- none of the above\n\nSummarize the issue/question/reason that drove the customer to contact support:\n\n### Transcript: [noise] [noise] [noise] [noise] hello hello hi i'm sorry this this call uh hello this is harper valley national bank my name is dawn how can i help you today hi oh okay my name is jennifer brown and i need to check my account balance if i could [noise] [noise] [noise] [noise] what account would you like to check um [noise] uhm my savings account please [noise] [noise] oh but the way that you're doing one moment hello yeah one moment uh huh no problem [noise] your account balance is eighty two dollars is there anything else i can help you with no i don't think so thank you so much you were very helpful thank you have a good day bye bye [noise] you too \n\n### Task Type:\n\ntest_transcript = """